Going paperless is not merely a matter of a paper free process where the paper element is removed. It is more about a process change, the change management and how we view things once we digitize the transport contents.

Take a dock receipt as an example. The receipt with the driver signature in pdf is but a look and feel form and is by no means like the real world, traditional import tally in paper medium that can be used as a proof of delivery. The pdf you view is just one way how we present the key contents which may be printable by choice.

The paperless proof of delivery process is not by how the printable form may look like, but what is tracked that is more important and controlling. In the paperless process, the dock agent doesn’t need his signature as he is tracked here by the system that he serves the driver with what, where, when and how.

However, you are right that we may have to make it clearer that the proof of delivery is not just reflected with or relies upon this pdf, but comes from the electronic paper free process in its entirety that actually matters.

A digital transformation can’t happen soon enough – from physical world to virtual environment to augmented reality.

The augmented reality is an unleashed but well harnessed empowerment that can only materialize through, guess what, the digital transformation itself.