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~ A Paperless Story

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Monthly Archives: March 2014

Sleepless Seattle – ePic Diary

28 Friday Mar 2014

Posted by Chuck L. Zhao in e-freight

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Day 1

Had a quick tour to Mxxx warehouse. Had a meeting with the GM and his agm about what we will do on 16th and process changes to expect – lower expectation but overdeliver stuff.

Took the team to dinner

Day 2

Training at Mxxxs while staging for tomorrow startup

Misc: BA may switch to Cargospot from BA80. ePic continues tomorrow.

People are happy that ePic is going to replace Hxxxs. I finally got a chance to see how Hxxxs works. Horrible is an understatement.

Warehouse team comprises of really energetic young people. Smartphone generation embraces ePic in no time.

Once again we are going to bury Hxxxs. Everybody is so relieved that we are ending Hxxxs and beginning a new era of ePic. Cessation of Hxxxs is an immediate winner left alone so many other benefits ePic will bring.

The ePic journey has already begun today. BA OZ bcl, and their respective iPad breakdowns all happened ahead of schedule.

The challenge remains how the process owner is going to stick to his gun to take and keep the ePic driven operation process.

Tomorrow we will be faced with assault by pickup drivers coming back from a long weekend.

Day 3 – Cutover Day

Startup day today.

ePic, warehouse and office, counter, back office, dock and warehouse floor, import and export workflow…oz hu Ba fi EK cv. Thank God they are all messaged. Paper v paperless, tradition and innovation, young generation for change v diehard fundamentalist…

The GM is so overwhelmed and exhausted. His weardown is more visible than Joe when LX started.

Thankfully ePic is way more advanced than the Hxxxs in all counts. The users liberated from Hxxxs will not allow the reversal to the Mxxxs day regardless their master wants or not. ePic will create opportunities for those who embrace changes to advance and advance fast.

Two operations combined into one as if two cultures are merging into one. On top of that, ePic as a unifying force is relentlessly blended into the mix.

What a fusion, a terrible beauty is born.

Day 4

For counters, we stop receiving practice of pre-dropped off checks. Some checks can cover multi awb’s multi airlines multi flights. Sounds familiar ? With ePic, no more. Pay online. DbShenker dropped $5000 to their prepaid account and happily pay online.

Mxxxs lost this war to us is exactly owing to their wrong system and the wrong practice that the wrong system caused. Everybody is looking for checks. When someone founded it, there is an uproar of congratulations. G’me a break.

The GM felt much better today. Warehouse side, young people convinced him. However he still yelling “I need three copies of awb. One for office one for security one for me”.

We had a good laugh last night with ray guido noel jerry mike at dinner,just to blow away the heat of the day.

Day 5

Although we overstay, we didn’t have much to do today. Either we trained them well or they learned fast.

Everything seems coming together. Honestly, it must be difficult with combo of two operations per se plus ePic instilling into the mix the new way of doing things. This implementation is not bad at all.

Going home sweet home in a few hours. Now with bitter sweetness in mind and heart,  I am finally facing a sleepless Seattle.

It’s raining again…///…///…///…

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